Workplace Experience Coordinator, VAC-11954
About the Role
We are looking for an experienced Workplace Experience Coordinator to serve as the welcoming face of a corporate office building in Dublin. Based at the front desk, this role is integral to maintaining a professional and engaging workplace environment. Key responsibilities include managing reception duties, overseeing visitor and employee interactions, and ensuring the smooth operation of front desk services. This role supports the company’s commitment to excellence and creating a positive first impression.
To succeed in this position, candidates must have 2-3 years of experience in front desk or receptionist roles, ideally within a hotel or corporate setting. As this role requires Garda vetting and security clearance, applicants must have lived and worked in Ireland for at least the past 5 years. Strong interpersonal skills, attention to detail, and a proactive mindset are essential.
Key Highlights
- Front desk management: Serve as the first point of contact for all visitors and employees.
- Deliver exceptional service: Welcome and assist with professionalism, warmth, and efficiency.
- Visitor coordination: Manage access permissions and ensure adherence to security protocols.
- Support daily operations: Address inquiries, resolve issues, and coordinate with internal teams.
- Maintain high standards: Ensure the reception area remains well-organized and professional.
- Handle records and systems: Utilize workplace tools for visitor tracking and room bookings.
- Emergency protocols: Act as a key contact for security and safety procedures when required.
What You Need to Succeed
Essential Requirements
- Experience: A minimum of 2-3 years in front desk or receptionist roles, in a hotel setting.
- Residency: Must have lived and worked in Ireland for at least 5 years to meet security clearance requirements.
- Customer service expertise: Proven ability to deliver exceptional service in high-pressure environments.
- Strong communication skills: Effective verbal and written skills to interact professionally with guests and colleagues.
- Detail-oriented mindset: Excellent organizational skills and ability to manage multiple priorities.
- Technical skills: Proficiency with workplace tools, databases, or reservation systems.
Desirable Skills
- Security protocol experience: Familiarity with access control and visitor management systems.
- Event support: Experience coordinating meetings or front desk activities in a corporate environment.
- Foreign language skills: An asset for interacting with international visitors.
Key Traits
- Professional, approachable, and empathetic.
- Highly organized with a proactive approach to solving problems.
- Adaptable and resourceful in dynamic situations.
What We Offer
- Competitive salary of €38,000 – €40,000 per annum.
- Immediate pension with a 1-5% company match.
- Single medical coverage and life cover at 2x annual salary.
- Escalating paid sick leave based on tenure.
Before You Apply
This role requires successful completion of Garda vetting and security checks before employment. Applicants must have lived and worked in Ireland for at least the past 5 years to meet these requirements. Please ensure you meet all essential qualifications before applying, as candidates who do not meet these criteria cannot be considered.
How to Apply
To apply, submit your updated resume and a cover letter outlining your suitability for the role. Applications are reviewed on a rolling basis, so early submission is encouraged.
Why Join Us?
Join a forward-thinking team dedicated to creating a welcoming and professional workplace environment. This role offers the opportunity to develop your skills in a dynamic corporate setting while benefiting from a competitive salary, comprehensive benefits, and a supportive work culture.
