Senior Corporate Receptionist

Senior Corporate Receptionist, VAC-11804

Company Overview

Our client is a prestigious international accountancy firm located in Sandyford, Dublin 18. Renowned for its exceptional service to a select group of High Net Worth Individuals (HNWIs), the firm upholds the highest standards of professionalism and client confidentiality. This is an opportunity to join a respected leader in the financial services industry, where excellence and discretion are paramount.

About the Job

The Senior Corporate Receptionist will serve as the primary point of contact for the firm’s elite clientele. This role requires a seasoned professional with a minimum of 4-5 years of experience working directly with High Net Worth Individuals (HNWIs) in a corporate reception or client-facing role within a high-end, professional environment. The ideal candidate will have a proven track record of managing complex schedules and providing top-tier administrative support in a fast-paced, high-pressure setting.

Key Responsibilities

• Client Interaction: Greet and manage interactions with HNWIs, ensuring each client experience is handled with the highest level of professionalism and confidentiality.
• Front Desk Management: Oversee the front desk operations, ensuring all client-facing activities align with the firm’s standards of excellence.
• Appointment Coordination: Manage and coordinate client meetings and schedules, liaising with partners to ensure seamless communication and service delivery.
• Administrative Support: Provide comprehensive administrative support, including handling confidential documents, managing booking systems, and coordinating complex schedules.
• Office Security: Maintain a secure environment by managing access to the office and ensuring the privacy and safety of all clients and staff.
• Client Relations: Build and maintain strong, professional relationships with clients, proactively addressing their needs and ensuring a smooth and positive experience.

Ideal Candidate Profile

• Experience: A minimum of 4-5 years’ experience in a corporate reception or client-facing role within a high-end, professional environment, with a proven track record of working with High Net Worth Individuals (this is an essential criteria).
• Skills: Exceptional organisational abilities, with the capacity to manage multiple tasks and high-pressure situations with ease.
• Communication: Excellent verbal and written communication skills, with a polished and professional manner.
• Resilience: Ability to remain composed and effective in a fast-paced environment, demonstrating confidence and professionalism in all client interactions.
• Technical Proficiency: Proficient in Microsoft Office Suite, including Outlook, Word, and Excel; familiarity with booking systems such as Exact and Cliniko is advantageous.
• Education: A relevant third-level qualification is preferred; additional certifications in office administration or client services are a plus.

Essential Skills Needed for Success

1. Proven ability to work with High Net Worth Individuals, delivering high-calibre client service.
2. Advanced organisational and time-management skills.
3. Superior communication skills, both written and verbal.
4. Ability to work independently and efficiently under pressure.
5. Expertise in Microsoft Office, particularly in Outlook, Word, and Excel.
6. Confidence in handling sensitive information and complex situations with discretion.
7. Familiarity with booking systems and administrative software.

Reasons to Apply

• Prestigious Environment: Work within a prestigious international accountancy firm, serving elite clients.
• Career Growth: Opportunities for professional development and advancement within the firm.
• Competitive Salary: Attractive salary range with consideration for experience and qualifications.

Preliminary Assessment Questions

1. Do you have 4-5 years of experience working in a corporate reception or client-facing role within a high-end, professional environment?
2. Can you demonstrate in your CV where you have worked with High Net Worth Individuals?
3. Are you proficient in Microsoft Office, including Outlook, Word, and Excel?

Application Process

If you meet the qualifications and are eager to work in a high-calibre environment, please submit your CV along with a cover letter detailing your experience with HNWIs and why you believe you are the ideal candidate for this role.

Hall Recruitment Information:
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