We are recruiting for a full-time, permanent Sales Administrator on behalf of our client, a recognised leader in the promotions and awards industry. Based in Dublin, this is a hybrid administrative and client-support role, ideal for candidates with a background in order processing, CRM tools, and customer engagement. The successful candidate will support the launch of a major new project and contribute to the smooth handling of end-to-end customer service operations.
Responsibilities
- Manage customer orders from initial enquiry to fulfilment and aftersales support.
- Operate the company website, online help desk, and back-office systems.
- Handle inbound sales queries and provide timely responses via phone and email.
- Process quotes and sales orders accurately using internal software.
- Update customers on order confirmations, back-orders, and delivery timeframes.
- Assist with queries about logistics, delivery schedules, and delays.
- Maintain precise customer and order records within the CRM system.
- Support the preparation of presentations, tenders, and sales documentation.
Requirements
| Experience | Minimum 2 years in a sales or administrative support role. |
| Order Processing | Experience managing and processing orders via email or phone. |
| IT Proficiency | Proficient in Microsoft Office Suite, especially Excel; experience with Sage 50 preferred. |
| Communication | Strong written and verbal English communication skills. |
| Organisation | Highly organised, with the ability to multitask and manage competing deadlines. |
| Typing & Data Entry | Good typing speed and attention to detail for accurate record-keeping. |
| Work Ethic | Self-starter, able to work independently and within a team. |
| Eligibility | Must hold a valid visa or permit to work in Ireland. |
Perks & Benefits
€33,000–€35,000 + Bonus
Career Development
This is your chance to join a growing team during an exciting phase of development. Apply your skills, grow your career, and make an impact with a respected brand in the recognition and awards sector.
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