Reception Administrator
Permanent | Full-Time | On-Site | €35,000–€40,000 DOE
Job Overview
Hall Recruitment is recruiting a Reception Administrator for a well-established professional services organisation based in Dublin 14. This is a permanent, fully office-based role combining front-of-house reception duties with structured administrative and office support responsibilities.
Based at reception, the Reception Administrator will act as the first point of contact for incoming calls, emails, and visitors, while also supporting internal teams through accurate record-keeping, CRM updates, and day-to-day administrative coordination. This role suits an experienced receptionist or office administrator who is comfortable managing multiple priorities in a professional, fast-paced office environment.
Key Responsibilities
Reception & Front-of-House
- Act as the first point of contact for all inbound phone calls and reception enquiries
- Welcome visitors professionally and manage sign-in procedures
- Handle a high volume of daily calls, directing and resolving enquiries efficiently
- Maintain a professional, organised, and approachable reception area
Customer & Office Coordination
- Monitor shared inboxes and respond to email enquiries promptly
- Triage and prioritise enquiries, escalating where required
- Liaise with internal departments to ensure queries are followed through
- Deliver a consistent and professional service experience
Administrative & CRM Support
- Log calls, emails, and visitor interactions accurately in the CRM system
- Maintain up-to-date customer and office records
- Prepare basic reports, call logs, and administrative summaries
- Support scheduling, follow-ups, and general office coordination
General Office Administration
- Prepare correspondence using Microsoft Word, Excel, and Outlook
- Manage post, courier bookings, and office communications
- Assist with ad-hoc administrative and operational tasks as required
Essential Requirements
- Minimum 3 years’ experience in a reception, office administration, or customer support role
- Proven experience handling high-volume phone calls in a professional setting
- Fluent, word-perfect spoken and written English
- Strong working knowledge of Microsoft 365 and CRM systems
- Excellent organisational skills and attention to detail
- Calm, professional, and reliable manner under pressure
- Full eligibility to work in Ireland and availability for on-site work
Desirable Experience
- Experience in a corporate or professional services environment
- Familiarity with CRM, ticketing, or workflow systems
- Experience supporting multiple departments from a central reception role
Working Hours & Location
- Monday to Friday, 08:30 – 17:30
- On-site role based in Dublin 14
Salary & Benefits
- €35,000 – €40,000 per annum (DOE)
- Permanent, full-time employment
- Stable weekday working hours
- Professional and supportive team environment
- Long-term role with progression potential
Apply Now
If you are an experienced Reception Administrator seeking a stable, full-time role in Dublin 14, we welcome your application.
