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Front of House Receptionist


As the Front of House Receptionist, you are the first and most important point of contact for the company. This exciting opportunity suits a hardworking, outgoing, and enthusiastic individual with a customer service background. The successful candidate will possess a professional demeanour while meeting and greeting visitors, answering phone calls, and assisting colleagues and management with administrative tasks as assigned.

Benefits as the Front of House Receptionist:

  • 23 Days Holiday + Statutory
  • Pension Contribution
  • Private Health Cover
  • Professional Advancement Opportunities
  • Company Social Events
  • On-Site Parking

Role and Responsibilities:

  • Meet all tasks in a timely and friendly fashion
  • Provide excellent front of house reception and room management
  • Timely management of emails and other service requests
  • Ensuring compliance with necessary H&S reporting
  • Accommodate all customer requests with a smile
  • Make a positive first impression
  • Ability to professionally correspond with key stakeholders
  • Ensure all areas are always neat and tidy to enhance customer experience
  • Practice direct engagement with clients and co-workers  

Essential Skills, Experience, and Qualifications:

  • Minimum x1 year Front Desk | Room Management | Customer Service experience is essential
  • Ability to oversee the workplace in the absence of management
  • Possess an organizational, positive team player, problem-solving attitude
  • Ability to multitask while functioning under pressure
  • Have a friendly and professional disposition, with the ability to maintain successful relationships
  • Excellent communication skills, fluent written and verbal English is essential. (Level C2 minimum)
  • Professional working knowledge of Microsoft Office Suite

Key Characteristics:

  • Friendly and personable demeanour
  • Trustworthy
  • Dependable
  • Initiative and problem-solving skills

Apply for this position

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