Front Desk Coordinator

Front Desk Coordinator, VAC-11954

Job Overview

Hall Recruitment is looking for a Front Desk Coordinator for our client in Dublin. This pivotal role at the front desk of a professional financial office requires a welcoming and organised individual to make a strong first impression for all employees and visitors. Serving as the communication and coordination centre, you will support daily operations and contribute to a positive workplace culture.

Due to the nature of the financial environment, Garda vetting and drug testing are required. If you have experience in customer-focused roles and are ready to add value to a high-profile, structured workplace, this opportunity is for you!

Key Responsibilities

• Front Desk Coordination: Serve as the primary contact, greeting colleagues and visitors with professionalism to create a positive impression.
• Employee Engagement: Proactively engage with employees to address needs and support a collaborative workplace.
• Vendor and Team Collaboration: Work closely with vendors and teams to ensure seamless workplace services and uphold high operational standards.
• Information & Resource Management: Keep workplace resources up-to-date, including location-specific guides and internal communications.
• Meeting Room & Common Area Setup: Oversee meeting rooms and shared areas, ensuring they are clean, fully equipped, and ready for use.
• Service Request Handling: Address and document service requests promptly, ensuring clarity and timely follow-up.
• Event and Concierge Support: Assist with room bookings, A/V setup, and event coordination to enhance the workplace experience.
• Maintenance Oversight: Conduct routine workspace inspections, report issues, and liaise with relevant departments to uphold workplace standards.
• Database and Digital Tool Management: Use digital tools to track and log activities, ensuring efficient data management.
• Emergency Response: Adhere to emergency protocols, responding calmly and liaising with appropriate personnel.
• Platform Administration: Maintain and update content on the Host platform, ensuring brand alignment.

Qualifications and Experience

• Relevant Experience: Minimum of 3 years in front desk, hospitality, concierge, or workplace operations roles within a professional setting.
• Technical Proficiency: At least 2 years’ experience with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
• Customer Service Excellence: Proven commitment to delivering high-quality service consistently.
• Communication Skills: Excellent verbal and written skills for professional engagement across all organisational levels.
• Team Collaboration: Friendly and approachable, with strong interpersonal skills to work effectively across teams.
• Professional Presence: Proactive and discreet, especially in handling sensitive information.
• Adaptability: Ability to respond effectively to evolving needs in a dynamic workplace.

Benefits

• Pension: 1-5% company match available from the start.
• Health Insurance: Single medical cover from day one.
• Life Insurance: Cover at 2x annual salary from the beginning of employment.
• Paid Sick Leave: 10 days per annum after 6 months, increasing to 20 days after 2 years.

Application Process

To apply, please submit your CV and a cover letter outlining your relevant experience and interest in the Front Desk Coordinator role. Candidates must be eligible to work in Ireland and will undergo Garda vetting and drug testing as part of the hiring process.