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Cybersecurity and IT Support Officer

We are seeking an experienced Cybersecurity and IT Support Officer for a prestigious financial institution located in Central Dublin 2. The ideal candidate will have a minimum of 3 years of experience in IT support, with a strong focus on cybersecurity. This role involves ensuring the security and performance of IT systems, providing high-quality technical support to staff, and managing key IT projects. If you have a solid background in IT and are passionate about cyber resilience, this is an excellent opportunity to advance your career in a professional and dynamic environment.
Location: Dublin 2 Dublin City Centre
Industry: Finance and Accounting
Sector: Cybersecurity IT Support
Contract: Permanent
Position: Full-Time
Salary: Starting at €41000
Benefits: EAP Income Continuance Life Cover Pension
Hours Per Week: 37.5 Hours Per Week
Work Environment: Professional Office Based

Cybersecurity and IT Support Officer, VAC-11910

Company Overview

Our client is a respected financial institution committed to delivering exceptional services to its members. As part of their ongoing commitment to innovation and security, they are seeking a skilled Cybersecurity and IT Support Officer to ensure the integrity and reliability of their IT systems. This is an excellent opportunity to join a supportive and dynamic team dedicated to maintaining best-in-class IT infrastructure.

About the Job

The Cybersecurity and IT Support Officer will play a crucial role in safeguarding the financial institution’s IT environment. You will be responsible for ensuring the availability, performance, and security of IT systems while providing high-quality technical support to all staff members. Your role will involve monitoring and resolving IT issues, overseeing cybersecurity measures, and managing the IT infrastructure in collaboration with external suppliers. You will also contribute to various IT projects, with a strong emphasis on enhancing cyber resilience.

Key Responsibilities

  • Technical Support: Provide day-to-day IT support, ensuring the availability and performance of the core systems and related technologies.
  • Cybersecurity Management: Lead efforts to secure the institution’s IT environment, including endpoint security, firewall management, and cyber incident response.
  • IT Governance: Maintain and update the IT asset register, track incidents, and propose process improvements to enhance system efficiency and security.
  • Project Management: Oversee IT projects, including the rollout of new technology and the testing of disaster recovery plans.
  • Training: Develop and deliver IT training sessions to staff, focusing on cybersecurity best practices and effective use of IT resources.
  • Stakeholder Engagement: Act as a liaison with external IT suppliers, ensuring issues are resolved promptly and efficiently.
  • Compliance: Ensure all IT activities comply with relevant regulations, including applicable financial regulations and GDPR.

Ideal Candidate Profile

  • Education: Ideally, a third-level qualification in IT, computer science, or a related field.
  • Experience: Minimum of 3 years in IT support or a related role, with a strong focus on cybersecurity.
  • Technical Skills: Proficient in Windows operating systems, Office 365, virtualisation, and network management. Strong knowledge of cybersecurity principles.
  • Project Management: Demonstrated experience in managing and delivering IT projects.
  • Communication: Excellent communication skills with the ability to explain technical issues to non-technical staff.
  • Problem-Solving: A proactive approach to identifying and resolving IT issues efficiently.

Reasons to Apply

  • Comprehensive Benefits: Enjoy a competitive salary, pension contributions, and life cover, with no cost to employees.
  • Professional Growth: Opportunity to develop your expertise in IT and cybersecurity within a supportive work environment.
  • Impactful Work: Play a vital role in protecting the financial institution’s IT systems and ensuring operational excellence.

Application Process

Interested candidates are invited to submit their CV and a brief cover letter outlining their suitability for the Cybersecurity and IT Support Officer role by answering the questions below:

Preliminary Assessment Questions:

  1. Do you have a third-level qualification in IT or a related field?
  2. Do you have at least 3 years of experience in IT support, with a focus on cybersecurity?
  3. Are you familiar with managing Windows operating systems and implementing cybersecurity measures?

Please ensure your application is received by Friday 23rd August, 2024 at 3pm.

Note: Only candidates living in Ireland with a valid work permit can be considered for this position.

Thomas Recruitment Consultant and Lead Recruiter on this Latest Vacancy
If you would like to know more about this role please email thomas@hallrecruitment.ie

If you are living in Ireland and hold a valid work permit, we would love to hear from you. Unfortunately, if you do not hold a valid work permit, we will not be able to assist you with your job search. Hall Recruitment is proud to be an Equal Opportunity Employer.

By submitting your CV or personal details, you consent to Hall Recruitment processing your personal data. This is necessary to provide you with our services as a candidate. Hall Recruitment may contact you occasionally regarding further opportunities. We will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the address provided above. For more information, please see our Privacy Statement on our website.

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