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Customer Service Coordinator

Job Location: Dublin 22
Job Category: Customer Support
Job Type: Permanent
Job Position: Full-Time
Hours-Of-Work: 35 Hours Per Week
Work Environment: Hybrid

Outline:

 As a customer service coordinator you will work on a busy switchboard assisting the customers with their queries, reporting to your team leader and elevating problems as to senior staff. A perfect role for those who enjoy providing excellent customer service, and thrive in a fast paced work environment.

Benefits as a Customer Service Coordinator:

  • Private Health Insurance
  • Paid sick leave (10 days per year)
  • Public transport and bike to work scheme (The company pays and then employee pays back throughout the year interest free)
  • Christmas savings program (You put money in each pay period and then you get the money you have saved beginning of December easy way to save for Christmas presents)
  • Staff Christmas Party
  • Company Social Activities & Outings
  • Hybrid Role: x2 Days in the office, x3 days WFH (Upon successful completion of x6 week training)

Role and Responsibilities:

  • Quick response to all incoming and outgoing calls
  • Productive time management of all tasks
  • Responsibility for all inbox traffic and written correspondence
  • Excellent Communication Skills
  • Consistent quality care for each and every customer
  • Staying up to speed on past, present and future brands

Essential Skills, Experience, and Qualifications:

  • Previous fast paced customer service experience
  • Passion for providing quality customer care
  • A talent for multi-tasking
  • Office Skills & MSO experience
  • Clean Driving Licence
  • Adequate knowledge of roadways
  • Leaving Certificate

Apply for this position

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