Student Services Support Administrator
On-site (Dublin) | Permanent (3-month probation) | Full-time (Mon–Fri, 09:00–17:30; 40 hrs) | €35,000 MAX (Non Negotiable)
Position at a Glance
About the Role
As the first point of contact for students, parents, and staff, you’ll manage reception, coordinate student services, and respond to queries promptly and courteously. You will keep accurate records, support meetings and events, and ensure communications are clear, timely, and professional. The role suits an organised administrator who thrives in a fast-paced, service-led environment and takes pride in accuracy, discretion, and follow-through.
Company Overview
Key Responsibilities
Essential Requirements
- Experience
- 3–4 years in a front-line administrative, customer service, or educational office role.
- Communication
- Fluent English (written & spoken) with excellent interpersonal and telephone skills; able to manage sensitive situations professionally.
- Technical Skills
- Proficient in Microsoft Word, Excel, Outlook; experienced with administrative/CRM systems for student or client records.
- Organisation & Accuracy
- Strong time management, attention to detail, and capability to handle multiple priorities effectively.
- Professionalism
- Dependable, courteous, calm under pressure, with a service-driven mindset.
- Eligibility
- Legal right to work in Ireland is essential (no sponsorship; student permissions such as Stamp 1G/Stamp 2 are not eligible).
Desirable Attributes
- Experience within an educational or student services environment.
- Familiarity with helpdesk or service ticketing tools.
- Strong initiative, problem-solving, and a proactive, team-focused approach.
Application & Offer
Permanent role (subject to 3-month probation), Monday–Friday, 09:00–17:30 (40 hours). Salary Up to a Maximum of €35,000, Non-Negotiable.
Employee benefits include: Pension scheme, Death-in-Service, Employee Assistance Programme (EAP), On-site gym, and Subsidised canteen. Supportive, professional working environment with career development opportunities.
Apply via Hall Recruitment. Only candidates meeting the essential criteria and holding full work authorisation will be contacted regarding next steps.
