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Admissions Administrator | Permanent – Dublin

Admissions Administrator – Permanent | Dublin
📍 LocationDublin
💼 PositionPermanent | Full-Time
🕒 HoursMon–Fri, 37.5 hrs/week
💰 Salary€34,000 – €37,000
🗒️ Work EnvironmentOffice-based | Immediate Start

About the Role

We’re hiring an Admissions Administrator to join a prestigious private educational institution in Dublin. This permanent, full-time, office-based position acts as the first and continuous point of contact for prospective families—from initial enquiry through to the enrolment of new students.

The purpose of the role is to provide focused, high-quality customer care throughout the admissions journey and to represent the school with professionalism, discretion, and compassion. The successful candidate will develop strong relationships with prospective families, support word-of-mouth referrals, and maintain positive engagement—even when communicating difficult news. This is a fast-paced, administration-heavy role with a strong focus on parent liaison, soft selling, and judgement-led communication.

What You’ll Gain

Education Setting

Prestigious private school environment

Parent Engagement

Build strong relationships with families

Great Benefits

Pension, EAP, gym, canteen & more

€34–37K

Annual salary depending on experience

What You’ll Be Doing

  • Primary contact for parents throughout the admissions process
  • Respond to phone, email, and in-person queries
  • Handle both successful and unsuccessful outcomes with empathy
  • Promote the school’s offering with soft selling techniques
  • Coordinate Open Days and parent events
  • Maintain accurate records using Salesforce (training provided)
  • Liaise with admin and academic teams for student onboarding
  • Support positive parent referrals through excellent service

What You’ll Need to Succeed

Experience5+ years in a professional, English-speaking, customer-facing role (e.g. banking, insurance, aviation, legal).
CommunicationEmpathetic and confident communicator with excellent verbal and written English.
OrganisationDetail-focused, reliable, and capable of managing high-volume administrative tasks.
Technical SkillsProficient in Microsoft Office; CRM experience (e.g. Salesforce) preferred.
ProfessionalismDiscreet, compassionate, and polished in all interactions with families and staff.
Legal Work StatusYou must have the legal right to work and reside in Ireland without restriction. This role does not qualify for visa sponsorship.

It’s a Plus If You Also Demonstrate

Commercial Edge

Experience in financial services, life assurance, or professional customer service roles.

Soft Selling Skills

Ability to guide families through key decisions with empathy and persuasion.

Good Judgement

Handles sensitive discussions with confidence and diplomacy.

Parent Liaison

Experience building trusted relationships with parents or clients.

What Happens Next

We value your time and aim to make the process straightforward. All applications are reviewed by our team and we aim to respond to every candidate within 5 working days.

Keyword Summary: Student Admissions, Admissions Administrator, Administrator, Customer Service, CRM Systems, Soft Sales, Parent Engagement, Microsoft Office, Application Processing, Salesforce, Life Assurance, Communication Skills, Education Sector, Office Administration

Catherine, Director and Lead Recruiter on this Latest Vacancy
If you would like to know more about this role please email catherine@hallrecruitment.ie

Apply for this position

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