We’re seeking a College Admissions Officer who will serve as the first and ongoing point of contact for prospective students, providing expert guidance, consistent communication, and efficient administration throughout the entire admissions journey—from initial enquiry to confirmed enrolment.
Key Responsibilities
- Be the primary and consistent point of contact for prospective students, delivering a professional, informative, and welcoming experience across all channels—email, phone, and in-person.
- Guide applicants and their families through every step of the admissions process, with clear communication and a deep understanding of 4th, 5th, and 6th Year programme offerings.
- Manage student applications from start to finish—ensuring accuracy, compliance, and efficiency in line with internal policies and timelines.
- Collaborate closely with the Admissions Manager and Head of Admissions to assess applicant eligibility and verify all required documentation.
- Maintain accurate, detailed records of all admissions activity using the College’s CRM system (Salesforce experience highly regarded).
- Schedule and coordinate applicant interviews, issuing timely and appropriate follow-up correspondence regarding outcomes.
- Ensure every enquiry receives a prompt, helpful, and thoughtful response—regardless of the outcome—maintaining the College’s reputation for care and professionalism.
- Actively contribute to key messaging across all touchpoints, ensuring prospective students receive a consistent and accurate picture of what the College offers.
- Support and attend open days and promotional events, acting as a confident and knowledgeable representative of the College.
- Work seamlessly with colleagues across departments while remaining a key pillar within the Admissions team—calm under pressure, solutions-focused, and highly dependable.
- Balance multiple priorities without compromising on detail, deadlines, or quality of service.
Requirements
| Experience | 5+ years’ experience in a professional, English-speaking, customer-facing role (e.g. education, banking, aviation, legal). Minimum 10 years’ experience in administration and customer service roles. |
| Qualification | Relevant qualification in Business, Marketing, Financial Services, or related field. |
| Communication | Excellent communication skills, both written and verbal—must demonstrate professionalism in tone and accuracy. |
| Multi-tasking | Proven ability to multi-task and manage competing deadlines without loss of detail or quality. |
| Technical Proficiency | Strong proficiency in Microsoft Office (Outlook, Word, Excel)—must be confident using these daily. |
| CRM Systems | Experience using Salesforce or a CRM system—must be able to update and track data accurately. |
| Organisation | Demonstrable organisational skills—must show evidence of structured workload management. |
| Stakeholder Management | Track record of building professional relationships—internal and external stakeholders. |
| Personal Attributes | Calm, composed, and reliable—especially under pressure or when managing high enquiry volumes. |
Benefits
Company Pension
Death in Service
EAP
Onsite Gym
Subsidised Canteen
Sound like your next move?
Apply now or contact us for more information.
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Join a leading Dublin college as a College Admissions Officer. Guide students, manage applications & enjoy + staff perks.