Does this describe you? You are highly organised Sales Administrator with a talent for order processing, customer service, and keeping operations running smoothly ready to support a major new client project in a fast-paced Dublin 12 team.
Are you ready to take the next step in your career?
We are recruiting for a full-time, permanent Sales Administrator on behalf of our client, a recognised leader in the promotions and awards industry. Based in Dublin, this is a hybrid administrative and client-support role, ideal for candidates with a background in order processing, CRM tools, and customer engagement. The successful candidate will support the launch of a major new project and contribute to the smooth handling of end-to-end customer service operations.
Responsibilities
- Manage customer orders from initial enquiry to fulfilment and aftersales support.
- Operate the company website, online help desk, and back-office systems.
- Handle inbound sales queries and provide timely responses via phone and email.
- Process quotes and sales orders accurately using internal software.
- Update customers on order confirmations, back-orders, and delivery timeframes.
- Assist with queries about logistics, delivery schedules, and delays.
- Maintain precise customer and order records within the CRM system.
- Support the preparation of presentations, tenders, and sales documentation.
Requirements
| Experience | Minimum 4 years in a sales administration ideally within manufacturing/engineering company |
| Order Processing | Highly Proficient in managing customer orders by phone and email – ability to work under pressure and to tight deadlines is Vital. |
| Technical Skills | Proficient in Microsoft Office, Intermediate Excel and Sage 50 experience is an advantage. |
| Communication | Fluent verbal and written English. |
| Organisation | Strong multitasking skills with a keen eye for detail |
| Typing | Fast and accurate typing with data entry experience |
| Independence | Self-motivated and capable of working independently as well as part of a team. |
| Eligibility | As this is a Permanent position, we can only consider candidates who are eligible for permanent full-time employment. |
Perks & Benefits
€33,000–€35,000 + Bonus
Career Development
This is your opportunity to become part of a highly reputable and thriving business at a key moment of expansion. If you are ready to put your sales administration and customer service skills to effective use while growing your career, we would be delighted to hear from you.
