Client Relations Officer (Education Sector)
📍 Dublin | 🕒 Full Time | 🏢 Office-Based
Have you worked in aviation, banking, or front-line customer service?
Do you know how to stay calm under pressure, speak with empathy, and keep things organised?
We’re hiring a Client Relations Officer for a prestigious private school in Dublin. This role involves guiding prospective parents through the admissions journey—from enquiry to outcome—and communicating decisions with professionalism and compassion.
You’ll also take a lead in organising Open Days and other key school events, working as part of a dynamic, close-knit administrative team at the heart of school life.
🎯 Key Responsibilities:
- Respond to enquiries via phone, email, and in person
- Explain admissions decisions with clarity and empathy
- Coordinate school events such as Open Days and info evenings
- Work cross-functionally with internal departments
- Maintain accurate records using Salesforce (training provided)
👤 Ideal Candidate:
- 5+ years in a professional, English-speaking, customer-facing role — (e.g. banking, credit unions, aviation, or legal)
- Highly organised, with strong attention to detail and follow-up
- Proficient in Microsoft Office (Outlook, Word, Excel);
- Experience with CRM tools such as Salesforce an advantage
- Personable, diplomatic, and confident
- Quick to learn new systems and comfortable asking questions to clarify details
➕ Benefits:
- Company Pension
- Death in Service benefit
- Employee Assistance Programme
- Onsite Gym
- Subsidised Canteen
If you enjoy helping people and playing a key role in community events—we want to hear from you. Apply today.
