Corporate Reception and Hospitality Executive, VAC-11954
About the Role
We are looking for a polished and professional Corporate Reception and Hospitality Executive to lead front desk operations at a corporate office in Dublin. Acting as the first point of contact for visitors and employees, this role focuses on delivering outstanding reception services, coordinating visitor access, managing communications, and upholding high standards of hospitality and workplace organisation.
The ideal candidate will bring a blend of 2-3 years of hotel receptionist experience and 4-5 years of corporate reception experience, along with expertise in Microsoft Office, IT systems, and CRM tools. Fluent written and verbal English (CEFR C2+) is essential, as is a proactive approach to providing exceptional customer service. This is a great opportunity for a hospitality professional looking to excel in a corporate setting.
Key Info:
Job Title: Corporate Reception and Hospitality Executive
Location: Dublin, Ireland
Position Type: Permanent, Full-Time
Hours: 9:00 AM to 6:00 PM, Monday to Friday (40 hours per week)
Work Environment: On-Site, Front Desk
Salary: €38,000 – €40,000 per annum
Benefits: Immediate pension with 1-5% company match, single medical cover, life cover at 2x annual salary, escalating paid sick leave based on tenure
Key Highlights
- Front desk management: Serve as the face of the organisation, providing a welcoming and professional experience.
- Visitor coordination: Oversee visitor access and ensure compliance with security protocols.
- Hospitality services: Handle phone calls, emails, and general enquiries with a focus on exceptional service.
- Operational support: Manage room bookings, schedules, and internal communications.
- Professional standards: Maintain a clean, organised, and polished reception area.
- Technology and systems: Utilise workplace tools, CRM platforms, and IT systems to enhance efficiency.
- Emergency response: Act as a point of contact for security and safety protocols as needed.
What You Need to Succeed
Essential Requirements
- Hotel reception experience: 2-3 years of experience as a hotel receptionist, demonstrating exceptional customer service skills.
- Corporate reception experience: 4-5 years in a professional corporate environment, managing front desk operations.
- Microsoft Office expertise: Proficiency in Word, Excel, PowerPoint, and Outlook for communications and reporting.
- IT proficiency: Skilled at adapting to and using new systems and tools efficiently.
- Fluent English: Written and verbal fluency at CEFR C2+ level is essential.
- Organisational skills: Ability to manage multiple priorities and maintain high attention to detail.
Desirable Skills
- CRM tools: Familiarity with customer relationship management platforms.
- Problem-solving: Capable of handling unexpected challenges professionally.
- Event coordination: Experience supporting meetings, conferences, or corporate events.
Key Traits
- Professional, approachable, and empathetic.
- Highly organised with exceptional attention to detail.
- Proactive, with a problem-solving mindset and a positive attitude.
What We Offer
- Competitive salary of €38,000 – €40,000 per annum.
- Immediate pension with a 1-5% company match.
- Single medical cover and life cover at 2x annual salary.
- Escalating paid sick leave based on tenure.
Before You Apply
This role requires successful completion of Garda vetting and security checks before employment. Applicants must have lived and worked in Ireland for at least 5 years to meet these requirements. Please ensure you meet all essential qualifications before applying, as candidates who do not meet these criteria cannot be considered.
How to Apply
To apply, submit your updated CV and a cover letter outlining your suitability for the role. Applications are reviewed on a rolling basis, so early submission is encouraged.
Why Join Us?
Join a dynamic corporate environment where you’ll play a pivotal role in creating a welcoming and professional front-of-house experience. This role offers a competitive salary, comprehensive benefits, and opportunities for professional growth in a supportive and engaging setting.
