Sales Operations Administrator

Sales Operations Administrator, VAC-11934

Benefits:

• Salary review after 6 months
• Bonus
• On-site canteen facilities

Company Overview:

Our client is a family-run, Irish-owned SME based in Dublin 12, specialising in manufacturing. The company has seen considerable growth in the last five years and is continuing to expand. Joining this team offers an excellent opportunity to gain a wide range of hands-on experience, allowing you to contribute meaningfully to the business. The close-knit nature of the company provides a collaborative and supportive working environment where you’ll quickly get to know your colleagues across all departments.

About the Job:

As a Sales Operations Administrator, you will manage the sales process through various channels, including online, phone, and in-person. Your responsibilities will include raising purchase orders, responding to customer queries, and tracking deliveries. You will have the chance to develop key skills using Sage software and managing stock, as well as collaborating with suppliers and supporting the sales team. This role offers an opportunity to broaden your expertise in a supportive work environment, providing valuable experience across multiple facets of sales operations.

Key Responsibilities:

• Manage the entire online sales process, from capturing to processing orders.
• Request and collate supplier quotes, forwarding them to account managers for review.
• Raise purchase orders and manage the procurement of goods and materials from suppliers.
• Oversee website orders, ensuring they are transferred to Sage 50 for processing.
• Track order statuses and coordinate with logistics providers to ensure timely deliveries.
• Produce and maintain detailed sales and purchasing reports.
• Work closely with colleagues across various departments, including the factory floor, to ensure smooth operations.
• Provide excellent customer service via phone, online, and in-person interactions.
• Perform general administrative tasks to support the sales team.
• Regularly report to senior management on sales and purchasing performance.

Ideal Candidate Profile:

• Essential 2-3 years of experience in a sales support or purchasing role, with hands-on experience in managing sales orders, liaising with suppliers, and coordinating logistics.
• Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with Sage or similar accounting software.
• Excellent communication skills, with the ability to engage effectively with both internal teams and external suppliers.
• Strong organisational and multitasking abilities, able to manage multiple orders, track deliveries, and meet deadlines.
• Proven experience providing high-quality customer service, including handling phone and online enquiries.
• Strong problem-solving skills with the ability to troubleshoot issues with orders, suppliers, or logistics.
• Fluent in written and spoken English, with strong interpersonal communication skills.

Essential Skills Needed:

1. Experience as a Sales Administrator Essential
2. Proficiency with Microsoft Office and Sage.
3. Strong communication and interpersonal skills.
4. Excellent attention to detail.
5. Problem-solving and analytical skills.
6. Ability to manage supplier relationships effectively.
7. Fluent in English.

Reasons to Apply:

• Competitive salary with bonus potential
• Opportunities for career progression in a growing company
• Exposure to a diverse range of responsibilities, offering a well-rounded skillset
• A close-knit, collaborative working environment that encourages teamwork
• Salary review after six months
• On-site canteen facilities with full kitchen access

Recap

1. Do you have at least 2-3 years of experience in a sales administration or purchasing role?
2. Are you proficient in Microsoft Office and familiar with using Sage or similar systems?
3. Are you legally permitted to work in Ireland?

Application Process:

If you meet the criteria outlined above and are looking to develop a broad range of skills in a dynamic and supportive environment, we would love to hear from you. Please submit your CV, and we look forward to reviewing your application

Hall Recruitment Information:

If you are living in Ireland and hold a valid work permit, we would love to hear from you. Unfortunately, if you do not hold a valid work permit, we will not be able to assist you with your job search. Hall Recruitment is proud to be an Equal Opportunity Employer.

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