Sales Support Administrator

Sales Support Administrator, VAC-11934

Benefits:

• Salary review after 6 months
• Bonus
• On-site canteen facilities

Company Overview

Our client, a well-established and growing company in the jewellery sector, is seeking an experienced Sales Support Administrator to join their commercial team. The company offers excellent career progression opportunities within a dynamic and supportive environment.

About the Job

As a Sales Support Administrator, you will manage the end-to-end process of online and domestic sales orders, coordinate with suppliers, and support the commercial team. This role involves everything from sourcing stock to liaising with logistics providers, ensuring that operations run smoothly and efficiently. It’s a perfect role for a proactive and organised individual who enjoys working in a fast-paced environment.

Key Responsibilities

• Manage the entire online sales process, including capturing and processing sales orders.
• Request and collate supplier quotes, forwarding them to account managers.
• Raise purchase orders and manage the ordering of goods and materials from suppliers.
• Oversee the inflow of website orders and ensure they are transferred to Sage 50.
• Track the status of orders and coordinate with logistics companies to ensure timely deliveries.
• Produce and maintain sales and purchasing reports.
• Liaise with colleagues across the office and factory floor.
• Provide excellent customer service via phone, online, and in person.
• Perform ad-hoc administrative tasks to support the sales team.
• Report to senior management on sales and purchasing performance.

Ideal Candidate Profile

• Minimum of 2 years of experience in a sales support or purchasing role, with hands-on experience managing sales orders, liaising with suppliers, and coordinating logistics.
• Proficient in Microsoft Office (Word, Excel, Outlook) with experience using Sage or similar accounting software.
• Excellent communication skills, with the ability to engage clearly and effectively with internal teams and external suppliers.
• Strong organisational and multitasking abilities, able to manage multiple orders, track deliveries, and meet deadlines with accuracy.
• Proven experience in providing high-quality customer service, including handling phone and online enquiries.
• Strong problem-solving skills, able to troubleshoot issues with orders, suppliers, or logistics efficiently.
• Fluent in both written and spoken English, with excellent interpersonal communication abilities.

 Essential Skills Needed

1. Experience in sales support and administration roles.
2. Proficiency with Microsoft Office and other IT systems.
3. Strong communication and interpersonal skills.
4. Excellent attention to detail.
5. Problem-solving and analytical skills.
6. Ability to manage supplier relationships effectively.
7. Fluent in English.

Reasons to Apply

• Competitive salary with bonus potential.
• Opportunities for career progression in a growing company.
• Salary review after six months.
• Full kitchen facilities (microwave, cooker, air fryer).
• Gain experience working in a dynamic and supportive commercial team.

Before You Apply…

1. Do you have at least 2 years of experience in a sales support or purchasing role?
2. Are you proficient in Microsoft Office and familiar with using Sage or similar systems?
3. Are you legally permitted to work in Ireland?

Application Process

If you meet the criteria outlined above and are eager to progress in a dynamic role, please submit your CV. We look forward to hearing from candidates ready to contribute to a growing team.

Hall Recruitment Information
If you are living in Ireland and hold a valid work permit, we would love to hear from you. Unfortunately, if you do not hold a valid work permit, we will not be able to assist you with your job search. Hall Recruitment is proud to be an Equal Opportunity Employer.

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