Executive Front of House Specialist, VAC-11954
About the Role
We are seeking a highly skilled Executive Front of House Specialist to manage front desk operations at a corporate office in Dublin. Acting as the first point of contact, you will ensure all visitors and employees experience a welcoming, professional, and efficient environment. This role focuses on delivering excellent reception services, coordinating visitor access, managing communications, and maintaining exceptional standards of service in the workplace.
The ideal candidate will bring a blend of 2-3 years of hotel receptionist experience and 4-5 years of corporate reception experience. Expertise in Microsoft Office, IT systems, and CRM tools is essential, along with fluency in written and verbal English (CEFR C2+). With a proactive mindset and polished communication skills, you’ll play a key role in supporting the company’s professional image and operations.
Key Info:
Job Title: Executive Front of House Specialist
Location: Dublin, Ireland
Position Type: Permanent, Full-Time
Hours: 9:00 AM to 6:00 PM, Monday to Friday (40 hours per week)
Work Environment: On-Site, Front Desk
Salary: €38,000 – €40,000 per annum
Benefits: Immediate pension with 1-5% company match, single medical cover, life cover at 2x annual salary, escalating paid sick leave based on tenure
Key Highlights
- Front desk management: Serve as the face of the organisation, providing a polished and professional first impression.
- Visitor coordination: Oversee visitor access, ensuring strict adherence to corporate security protocols.
- Reception services: Handle phone calls, emails, and general enquiries with exceptional attention to detail.
- Support operations: Assist with room bookings, managing schedules, and liaising with internal teams.
- Maintain professionalism: Ensure the reception area reflects a high standard of cleanliness and organisation.
- Technical expertise: Utilise workplace tools, CRM systems, and IT platforms to streamline processes.
- Emergency response: Act as a key contact for safety and security protocols when required.
What You Need to Succeed
Essential Requirements
- Hotel reception experience: 2-3 years of experience working as a hotel receptionist, demonstrating outstanding customer service skills.
- Corporate reception experience: 4-5 years in a professional corporate environment, managing front desk services to a high standard.
- Microsoft Office expertise: Proficient in Word, Excel, PowerPoint, and Outlook to manage communications and reporting.
- IT proficiency: Skilled at using and adapting to new systems and tools efficiently.
- Fluent English: Written and verbal fluency at CEFR C2+ level is essential.
- Organisational skills: Strong ability to prioritise and handle multiple responsibilities simultaneously.
Desirable Skills
- CRM tools: Familiarity with customer relationship management platforms is a plus.
- Problem-solving: Ability to manage unexpected situations with efficiency and professionalism.
- Event coordination: Experience supporting meetings, conferences, or corporate events.
Key Traits
- Professional, approachable, and empathetic.
- Meticulous with attention to detail and high organisational standards.
- Proactive, with a can-do attitude and strong problem-solving skills.
What We Offer
- Competitive salary of €38,000 – €40,000 per annum.
- Immediate pension with a 1-5% company match.
- Single medical cover and life cover at 2x annual salary.
- Escalating paid sick leave based on tenure.
Before You Apply
This role requires successful completion of Garda vetting and security checks before employment. Applicants must have lived and worked in Ireland for at least 5 years to meet these requirements. Please ensure you meet all essential qualifications before applying, as candidates who do not meet these criteria cannot be considered.
How to Apply
To apply, submit your updated CV and a cover letter detailing your suitability for the role. Applications are reviewed on a rolling basis, so early submission is encouraged.
Why Join Us?
Join a dynamic corporate environment where you’ll play a pivotal role in maintaining exceptional front-of-house services. This role offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a professional and supportive setting.
