Workplace Operations Coordinator, VAC-11954
Job Overview
Hall Recruitment is hiring a Workplace Operations Coordinator on behalf of our client in Dublin. This front-desk role is essential to providing a welcoming and efficient workplace experience within a professional financial office environment. As the primary point of contact for colleagues and visitors, you will play a key role in day-to-day operations and contribute to an inclusive and engaging workplace culture.
This position requires Garda vetting and drug testing due to the sensitive nature of the financial setting. It’s an ideal role for someone with experience in customer-focused operations who’s ready to bring their skills to a structured, high-profile office environment.
Key Responsibilities
- Front Desk Coordination: Serve as the main contact at the front desk, welcoming all colleagues and visitors with professionalism and creating a positive first impression.
- Employee Engagement: Engage proactively with employees throughout the day to support their needs and foster a collaborative environment.
- Vendor and Team Collaboration: Work closely with vendors and internal departments to ensure a smooth delivery of workplace services and maintain high operational standards.
- Information & Resource Management: Keep workplace materials current, including location-specific guides and internal communications.
- Meeting Room & Common Area Setup: Oversee meeting rooms, collaborative spaces, and pantries to ensure they are clean, fully equipped, and prepared for daily use.
- Service Request Handling: Address and log service requests professionally and promptly, ensuring accurate documentation and follow-up.
- Event and Concierge Support: Provide support for booking rooms, handling A/V needs, and assisting with events to enhance the overall workplace experience.
- Maintenance Oversight: Routinely inspect workspaces, report maintenance issues, and coordinate with relevant departments to maintain workplace standards.
- Database and Digital Tool Management: Utilize digital tools for logging service activities, ensuring accurate data management and efficient tracking.
- Emergency Response: Follow all emergency and security protocols, responding calmly and communicating with the appropriate personnel as needed.
- Platform Administration: Curate content and maintain client and company materials on the Host platform, adhering to brand guidelines.
Qualifications and Experience
- Relevant Experience: Minimum of 3 years’ experience in a front desk, hospitality, concierge, or workplace operations role in a professional environment.
- Technical Proficiency: At least 2 years of professional experience using Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Customer Service Excellence: Proven track record of delivering high-quality service and maintaining consistent standards.
- Communication Skills: Excellent verbal and written communication abilities to engage professionally across all levels of the organization.
- Team Collaboration: Strong interpersonal skills with a warm and approachable demeanor; able to collaborate across teams.
- Professional Presence: Friendly, proactive, and capable of handling sensitive matters with discretion.
- Adaptability: Ability to respond effectively to evolving needs in a dynamic workplace environment.
Benefits
- Pension: 1-5% company match, effective immediately
- Health: Single medical coverage starting from day one
- Life Insurance: Coverage at 2x annual salary from the start of employment
- Paid Sick Leave: After 6 months, 10 days per annum, increasing to 20 days after 2 years of service
Application Process
To apply, please submit your CV and a cover letter detailing your experience and why you’re interested in the Workplace Operations Coordinator role. Candidates must be eligible to work in Ireland and will be required to complete Garda vetting and drug testing as part of the hiring process.
Please note: Only candidates with the right to work in Ireland will be considered.
