Name: CAN-24952 | Multilingual Customer Support
Location: Dublin West
Salary Expectation: 35,000
Notice Period: Immediate
Role Type: Permanent/Temporary
Candidate Snapshot
Years of Experience: 20+ Years
Highest Qualification: National Certificate
Field of Study: Computer Science
Transport: Full Driving Licence & Own Transport
Recent Experience
Most Recent Role: Multilingual Customer Support
Previous Role: Customer Support Operations Lead
Industry Exposure: Technology, Customer Support, B2B Services, Gaming, IT, Operations
Business Type: Technology, Customer Service, Technical Support, B2B Support, Digital Services, Operations
Role Preferences
Roles Sought: Customer Support, French-Language Support, Customer Operations, Technical Support, B2B Support, Team Leadership, Quality Assurance, Training
Work Type: Permanent/Temporary
Key Skills
Customer Support, French, English, Spanish, Technical Support, B2B Support, Escalation Management, Team Leadership, Quality Assurance, Training, Coaching, KPI Management, CSAT, Troubleshooting, Process Improvement.
Consultant Insight
Highly experienced multilingual customer-support and operations professional offering 20+ years of experience, native French and fluent English and Spanish alongside strong technical and leadership expertise. What really stands out is their career progression from hands-on IT support through training and quality assurance into leadership of an EMEA customer-support operation. They have managed multilingual teams, complex escalations, B2B relationships and service-performance improvements while retaining strong technical troubleshooting capabilities. An excellent fit for French-language Customer Support, B2B Support, Customer Operations, Technical Support and Team Leadership roles.