Name: CAN-24942 | Multilingual Customer Service Executive
Location: Dublin North
Salary Expectation: 35,000
Notice Period: Immediately Available
Role Type: Temporary/Permanent/Contract
Candidate Snapshot
Years of Experience: 18+ Years
Highest Qualification: Degree
Field of Study: Business and Finance
Transport: Full clean driving licence and own transport
Recent Experience
Most Recent Role: Quality Control - French Market
Previous Role: Fraud Analyst
Industry Exposure: Banking & Financial Services, Fraud Prevention, Quality Control, Customer Service, Telecommunications, Examination Services
Business Type: Financial Services, Banking, Telecommunications, Online Recruitment & Employment Services, Customer Service, Quality & Compliance
Role Preferences
Roles Sought: Fraud Analysis, Quality Control, Customer Service, Banking Administration, Financial Services Administration, Compliance Support, Operations Administration
Work Type: Temporary/Permanent/Contract
Key Skills
Fraud Analysis, Fraud Prevention, Suspicious Activity Monitoring, Fraud Alert Investigation, Customer Service, Quality Control, Compliance, Regulatory Standards, Account Administration, Card Fraud Queries, Lost & Stolen Card Management, Fraud Case Administration, Direct Debits & Standing Orders, Financial Transactions, Banking Operations, Account Management, Complaint Resolution, Sales, Payment Processing, Technical Support, Data Analysis, Record Keeping, Documentation, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Salesforce, Citrix, Microsoft Azure, SaaS/PaaS, English, French and Spanish.
Consultant Insight
Experienced and adaptable banking, fraud prevention, quality control and customer service professional with significant tenure in financial services. Brings approximately 12 years of fraud analysis experience with Permanent TSB, including fraud alert investigation, suspicious card activity monitoring, fraud case administration and direct customer support. More recent quality control experience adds strong compliance, documentation and process-focused capabilities.
The candidate combines excellent customer-facing experience with financial administration, quality assurance and fraud prevention skills. Their Business and Finance degree, multilingual capabilities in English, French and Spanish, and strong systems knowledge further strengthen their profile. Immediately available and open to temporary, permanent or contract opportunities. With a full clean driving licence and own transport, they are well suited to opportunities across Dublin North and surrounding areas.